Using health literacy for health service improvement and community development

Health Literacy Masterclass: 22-23 March, Melbourne Downtown

A two-day intensive masterclass for managers, executives, health professionals, health planners, policymakers, researchers, and those active in health promotion and community services. Using the latest health literacy research and practices, this masterclass will demonstrate how to develop fit-for-purpose interventions to reduce inequalities in health service access and engagement. The masterclass will introduce the Ophelia process (OPtimising HEalth LIterAcy and Access), a structured process for identifying and responding to health literacy needs by co-designing locally relevant interventions. Measurement of health literacy will also be presented, including the widely used Health Literacy Questionnaire (HLQ) and its use in needs assessment, evaluation, and quality improvement. Key topics include: • Understanding the scope and determinants of health literacy • The role of health literacy in health inequality • Using the Health Literacy Questionnaire (HLQ) to identify diverse health literacy challenges • The Ophelia process for codesigning, implementing, and evaluating health literacy interventions • Participatory and place-based approaches to health literacy (organisational and community) • International perspectives in health literacy

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22-23 March, Melbourne Downtown


Deakin Downtown

Level 12, Tower 2

727 Collins Street

Docklands, VIC 3008

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